Custom Goods Logistics nearly doubles invoice processing throughput with Vroozi

Custom Goods Logistics says Vroozi helped the third-party logistics provider centralize purchasing and accounts payable across 36 warehouses, nearly doubling invoice processing throughput and generating an estimated six-figure annual savings. The rollout also improved spend controls, invoice automation and financial visibility across the company’s nationwide operation.

Why it matters: - Custom Goods Logistics cut manual work in accounts payable and procurement, freeing up staff capacity across 36 warehouses nationwide. - The change produced an estimated six-figure annual savings, showing how AP automation can reduce labor costs and tighten spend control in multi-site logistics operations. - Better invoice visibility also helps the company track accruals more precisely and speed up payment workflows.

What happened: - Vroozi announced that Custom Goods Logistics centralized purchasing and accounts payable on the Vroozi platform. - Custom Goods Logistics is a third-party logistics provider based in Carson, Calif., with more than 600 employees. - The company processes warehousing, transportation, fulfillment and U.S. Customs examination services for clients across the country. - The rollout unified purchasing across 100+ supplier catalogs and set spending thresholds and approval routing for each user. - AP staff now process 6 to 7 invoices per hour, up from 3 to 4 before Vroozi.

The details: - Before the platform change, purchasing and invoice approvals varied by facility. - AP staff manually entered invoice data into NetSuite before the automation rollout. - Vroozi’s automated data capture now handles most vendor invoice entry. - Approved invoices move directly into NetSuite for payment without a second round of manual entry. - A four-person team now handles the same AP and procurement volume that previously required eight people. - Ziyad Zreik, director of AR/AP at Custom Goods Logistics, said the department now operates at about half the cost and can pinpoint accruals “to the penny” instead of sorting through emails. - Custom Goods Logistics is extending Vroozi use to automate data capture on equipment lease invoices. - The company is adding serial-number tracking for forklifts and other warehouse equipment. - Custom Goods Logistics recently completed a multi-month project with Vroozi to add part-number tracking across the platform.

Between the lines: - The deployment points to a broader push by logistics operators to standardize purchasing controls across dispersed facilities. - The NetSuite connection matters because it reduces duplicate data entry and lowers the risk of errors between invoice approval and payment. - Zreik also pointed to faster vendor support, saying the Vroozi team responded quickly and helped implement more guardrails, safety nets and trackability.

What's next: - Custom Goods Logistics will keep expanding Vroozi beyond core AP into lease invoice processing and equipment tracking. - The company is likely to continue using part-number and serial-number controls to improve auditability and reporting. - Vroozi directs readers to the full case study for more details.

The bottom line: - Custom Goods Logistics used Vroozi to replace fragmented, manual invoice workflows with a centralized AP system that is faster, leaner and easier to track.